Self exclusion is exactly as the name suggests - it is an agreement between you and SKYCITY to exclude you from entering the casino.
Self exclusion is available for a minimum of three months, but it can be longer if requested.
You can choose to be excluded from the entire SKYCITY Darwin premises, all gaming areas or individual gaming areas, such as TAB, Keno, Gaming Machines or Table Games.
What is the Process?
If you wish to undertake self exclusion then you should contact SKYCITY.
After considering the information provided you will need to complete a Self Exclusion Notice, which is a simple one-page form. A recent passport size photo is required. The form needs to be witnessed, either by us or by another third party.
Once the form has been submitted to us there is a three day "cooling off" period which gives you the time to think about your decision and change your mind if you wish. A Self-Exclusion Notice cannot be reversed after the end of the cooling off period.
Self Exclusion Notices must be completed in full and can be lodged in person or by post.
Self exclusion is discreet and all information provided by you to us is confidential.
Your rights and responsibilities
If you have chosen to exclude yourself from specific areas within SKYCITY Darwin, you must advise us if you wish to enter any areas you aren’t excluded form prior to doing so.
If you gamble in an area you are excluded from then please understand that you do so at your own risk. SKYCITY will use its best efforts to identify you and intervene, but we will not be liable for any losses that you may suffer.
Our rights and responsibilities
If you wish to self exclude, we will provide you with information about help that is available to you.
We will remove your name from the Action mailing list and any other SKYCITY lists promoting gaming activity during your period of self exclusion.
If you are discovered in or attempting to enter an area that you are excluded from, SKYCITY will take all reasonable steps to intervene and prevent you from gambling. This can include preventing you from entering the area or escorting you from the premises.
Self Exclusion Notice
If required, a SKYCITY Darwin self exclusion Notice is available to download.
If you would like more information about our Self Exclusion policy, please call us on +61 8 89438 820 or visit the Security Podium, which is located inside the main entrance.